Stay alert for fraudulent callers

We are alerting you about a new scam

In this new banking scam, you get a phone call or text from a scammer claiming to be from your bank. In some cases, the scammer may even alter the caller ID information. In order to gain access to your online accounts, the caller claims there is suspicious activity and asks you for private information like your account number, online banking ID or password, and other personal information. By this point, you will have received a texted security code from your bank, sent as a way to gain access from an unknown computer (the scammer’s computer). The caller will ask you for this security code, claiming to use it to verify your identity. The security code will give the scammer full access to your account.

Do NOT provide your information

While you may not have been targeted in this scam, now is a good time to remember to never provide this information over the phone. People's United Bank will not proactively call customers asking them to provide, verify, or update passwords, usernames or access codes, or account information such as Social Security Number, Account Number, Credit Card Number, or other personal information.

What to do if you're called

• Never provide a texted security code to anyone who calls you over the phone—it is only used to access your online account.
• If you receive a suspicious call from someone claiming to be from People’s United Bank requesting personal account information (like your username/password/security code), hang up the phone and dial our listed number: 1-800-894-0300.
• Remember that Caller IDs can be manipulated easily and are not a good way to confirm the identity of a caller.