Residential and Consumer Loan
Payment Relief Program

At People’s United Bank, we are committed to helping you through the coronavirus (COVID-19) crisis. Available temporary payment relief often referred to as forbearance is dependent on whether your loan is federally backed and whether the bank owns or simply services your loan for another party, such as Freddie Mac, Fannie Mae, FHA, VA, USDA, or other investors. For loans the bank owns, if you are facing a financial hardship due to the COVID-19 pandemic, we have programs to assist you by temporarily delaying payments for three months. For loans the bank services for other entities, similar relief options are also available.

Important information

  • If you are able to remit your loan payments, we encourage you to do so. The available payment relief programs will delay the repayment of your loan but will not reduce the total balance owed.
  • At this time, we have temporarily suspended foreclosure, eviction, and repossession activities for all loan types and will monitor requirements surrounding these actions as dictated by state law.
  • If you are granted relief from making your payments and are still experiencing a hardship after the temporary forbearance period, you will need to contact us to discuss an extension or other assistance options.


Please note completing the below form is not a formal application for credit.

How to submit a request

  • To request temporary payment relief, please complete and submit the form below.
  • If any additional information is required to complete your request, we will contact you directly within three business days.
  • The Bank will mail a forbearance letter explaining the terms for your records.
  • Late fees will not be assessed during the forbearance period and no negative credit reporting will be submitted related to the forbearance period.


This request is for current People's United Bank Customers with Residential and Consumer Loans Only.
This request is not related to any SBA Lending Programs.

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