Thank you for your request.

We're reviewing your request for residential and consumer loan assistance and will respond as soon as possible.

At People's United Bank, we are committed to helping you through the coronavirus (COVID-19) crisis. Available temporary payment relief often referred to as forbearance is dependent on whether your loan is federally backed and whether the bank owns or simply services your loan for another party, such as Freddie Mac, Fannie Mae, FHA, VA, USDA, or other investors. For loans the bank owns, if you are facing a financial hardship due to the COVID-19 pandemic, we have programs to assist you by temporarily delaying payments for three months. For loans the bank services for other entities, similar relief options are also available.

We are reviewing your information to determine available options.

  • If any additional information is required to complete your request, we will contact you directly within three business days.
  • Once we approve your request, a forbearance letter explaining the terms will be mailed to you for your records.

Please remember, your residential and consumer loan assistance request is not a formal application for credit.

If you have any questions or need assistance, please contact us toll free at (800) 463-0416 or our mailing address is People’s United Bank, N.A. Attn: Credit Collections P.O. Box 820 Burlington, VT 05402-0820.

Be aware. Stay secure.

Be aware of potential scammers attempting to impersonate or "spoof" authorities such as government or public health officials or agencies. Always exercise caution before engaging with someone seeking information from you.

Remember: People's United Bank will never make or send unsolicited calls, texts or emails asking you to provide, verify, or update passwords, usernames, debit/ATM card PINs or security codes, or account information such as Social Security number, Account Number, Card Number or other personal information.

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On April 2, 2022, People’s United Bank, N.A. merged into M&T Bank. It is now part of M&T Bank and its former branches and most services will operate as the People’s United division of M&T Bank until we complete the integration of our systems later in 2022. M&T Bank is a Member FDIC, Equal Housing Lender and Equal Opportunity Lender.