Posted February 11, 2019

People's United Bank Recognized by Greenwich Associates with National Awards for Excellence in Middle Market & Small Business Banking, and Best Brand

People's United Bank is the only New England-based bank to receive a Best Brand in Small Business Banking award in 2019

People's United Bank in the News


People's United Bank, N.A., a subsidiary of People's United Financial, Inc. (NASDAQ: PBCT), has been recognized by Greenwich Associates, a leading global provider of market intelligence and advisory services to the banking industry, with seven awards, including a Greenwich Best Brand – Trust award, as rated by customers for its commitment to supporting small businesses across the Bank’s Northeast footprint. People’s United Bank is the only New England-based bank to receive this honor. Additionally, the Bank was recognized with six awards for Excellence in Middle Market and Small Business Banking. Since 2009, People’s United Bank has received 49 Greenwich Excellence and Best Brand awards.

People's United Bank won a total of seven 2016 Greenwich Excellence Awards in Middle Market Banking. When compared to all banks covered across the United States, People's United was recognized for Likelihood by Clients to Recommend to Others and Cash Management - Functionality and Range of Online Services. In addition, People's United received national recognition in the cash management segment for Overall Satisfaction, Customer Service and Digital Functionality. Regionally, People's United won both Likelihood to Recommend and Overall Satisfaction, Cash Management in the Northeast.

People's United Bank was one of a select group of banks among 600 institutions evaluated in 2018 to receive recognition at both the regional (Northeast) and national levels in each winning award category. Awards include:

Best Brand:

  • Trust – Small Business Banking award

Small Business Banking:

  • Overall Satisfaction – National and Northeast awards
  • Cash Management Overall Satisfaction – National and Northeast awards

Middle Market Banking:

  • Likelihood to Recommend – National and Northeast awards

“We’re extremely pleased to once again be recognized by Greenwich Associates, and more importantly, by our customers,” said Jack Barnes, Chairman and CEO, People’s United Bank. “Providing an exceptional customer experience has been central to our mission and culture for more than 176 years. These awards are a testament to the strong customer relationships we’ve developed, and to the collective success we have achieved in helping our customers grow their businesses.”

Greenwich Associates conducted interviews with more than 14,000 Middle Market and 14,000 Small Business Banking business owners and executives in the U.S. for the 2018 evaluation process. People’s United Bank received a significantly higher percentage of “excellent” ratings when compared to the average rating of all eligible banks evaluated to earn each national and regional award.

About People's United Bank
People's United Bank, N.A. is a subsidiary of People's United Financial, Inc. (NASDAQ: PBCT), a diversified financial services company with $48 billion in assets. People’s United Bank, founded in 1842, is a premier, community-based, regional bank in the Northeast offering commercial and retail banking, as well as wealth management services through a network of over 400 retail locations in Connecticut, New York, Massachusetts, Vermont, New Hampshire and Maine.

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