Person-2-Person
Mobile Payments

Person-2-Person Pay is a convenient way to send money electronically from your People's United Bank checking account to anyone who has a United States bank account, using Online or Mobile Banking. 

Yes, there are no fees for the Person-2-Person Pay service.

No account or financial information will be shared with your recipient. In order to process your transaction, we may share your name, email address and phone number with the recipient, in addition to anything you enter into the optional message field.

The maximum dollar amount allowed for a Person-2-Person Pay transaction can be up to $2,000 per transaction/per day. 

Enroll in Person-2-Person Pay with just a few simple steps:

1.       Sign into Online Banking at www.peoples.com

2.       Select Person-2-Person Pay from the Pay and Transfer tab

3.       On the enrollment page, verify your email address

4.       Review our People's United Person-2-Person Pay Service Agreement and Disclosures; acknowledge that you have read the agreement, and agree to continue.

Yes. Once enrollment into the Person-2-Person Pay service is completed using Online Banking you can access it using the Mobile Banking app. 

A contact is a person you setup as a recipient of a Person-2-Person Pay payment. The only information required to add a contact is the first name, last name, and an email address or mobile number where we can notify the contact that they have received a payment. Additional delivery information including the contact's bank account can also be added. 

You can send a Person-2-Person payment by text or email. The recipient will receive instructions on how to claim the payment.

Your payment method will determine when your account is debited. If you decide to send money by:

• Email/Mobile Number – Payment is debited from your account once your contact has claimed the Person-2-Person payment
• PayPal or Bank Account - Payment is debited immediately from your account

The person receiving the funds, will get a text message or email notification

• Using a contact's email or mobile number: Your contact will receive a text message or email notifying them of the payment
• Using a contact's bank account information: The funds are deposited directly into you contact's account with no additional action on their part.

Please make your contact aware of Person-2-Person payments you have sent to them. 

Person-2-Person Pay payments can be made to customers residing anywhere within the United States, its territories (American Samoa, Virgin Islands, Northern Mariana Islands, Guam, Puerto Rico, and the District of Columbia), and military installations. 

No. Person-2-Person payments can be sent to virtually anyone and the recipient does not have to be a People's United Bank customer or enrolled in Person-2-Person Pay. 

However, if you sent the payment to an email address or mobile phone number and your contact has not claimed it, you can cancel the payment by clicking the "Cancel payment" link on the Outgoing Payments tab.

If you have sent the payment using a bank account or PayPal delivery method, then the payment cannot be edited or canceled. Payment processing begins immediately after you submit the payment.

However, if you sent the payment to an email address or mobile phone number and your contact has not claimed it, you can cancel the payment by clicking the "Cancel payment" link on the Activity tab.

You can view all of your Person-2-Person Pay transactions using Online and Mobile Banking. Select Outgoing or Activity to view all sent Person-2-Person Pay transactions which include a current status. 

Your contact has 10 calendar days to claim the funds after the payment is sent. 

The payment will expire after 10 calendar days and you will need to initiate a new payment. 

Your contact can decline a payment sent via email or mobile phone number. Payments sent to a bank account or PayPal cannot be declined. 

Customers enrolled Person-2-Person Pay will be able to claim payments using Online or Mobile Banking. Select the Incoming or Activity tab to view, accept or decline your Person-2-Person payments received.

Contacts not enrolled Person-2-Person Pay will receive steps on how to claim the funds in the payment notification.