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Person-2-Person Mobile Payments

Send money from your checking account to almost anyone with just an email address or a mobile phone number.

Send and receive money from almost anyone

Have you ever needed to pay a friend back for lunch? Pay a daycare or lawn service provider? How about sending money to your son or daughter away at college? We’ve made it fast, simple and secure with our Person-2-Person Pay feature. You can send money from your checking account without exchanging checks, cash or account numbers.

A red and a blue person
Sending money

Enter the recipient's mobile phone number or email address. Recipients do not need to be a People's United Bank customer or enrolled in Person-2-Person Pay.

A mobile phone, shown from the middle upward, featuring the Person-2-Person screen with all fields empty, as seen when a new payment is first initiated
Blue hand holding generic blue and red financial paper currency
Receiving money

The recipient will receive a text message or email with instructions on how to claim the payment. Funds can be claimed by bank account, PayPal or with a debit card.

Manage your money your way

How to get started using Person-2-Person mobile payments

Once you are a People’s United Bank customer, simply sign-up for Online Banking and enroll into Person-2-Person. Once you've signed up and enrolled, download the People’s United Mobile Banking App on your compatible mobile device. If you already have the app, make sure it’s the most updated version.

Activating Person-2-Person mobile payments

From the App menu, select More then:

  • Select Person-2-Person Pay
Mobile banking screen showing various options for moving or transfering funds

Sending your first payment

From the App menu, select the “+” (task menu):

  • Enter the details for the person you want to pay and how much you want to send
  • Select the account you want to use to send from
  • Select how you want to send it
  • Enter an optional message to the recipient
  • Review, confirm and pay
Person-2-Person mobile payment details screen, with input fields including payee name and email, payment account, dollar amount and method of payment

Sending money

From the App menu, select the “+” (task menu):

  • Choose from your existing Contacts or enter the details for the person you want to pay and how much you want to send
  • Select the account you want to use to send from
  • Select how you want to send it
  • Enter an optional message to the recipient
  • Review, confirm and pay
Person-2-Person contacts mobile screen

Receiving money

From the App menu, select the “+” (task menu):

  • Select the Activity tab
  • Select the Unclaimed Payment
  • View the payment details and click Claim
  • Choose how you want to claim the payment, where to deposit it and click Accept
Mobile banking screen showing unclaimed Person-to-Person payments
People's United Bank Platinum personal debit card leaning on a mobile phone featuring the Mobile App

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Mobile Person-2-Person

Person-2-Person Pay is a convenient way to send money electronically from your People's United Bank checking account to anyone who has a United States bank account, using Online or Mobile Banking. 

Yes, there are no fees for the Person-2-Person Pay service.

No account or financial information will be shared with your recipient. In order to process your transaction, we may share your name, email address and phone number with the recipient, in addition to anything you enter into the optional message field.

We establish the maximum amount of any payment transfer in a day using a set of pre-determined eligibility requirements based on how long you have been enrolled in the P2P services, the number of successful payments you have made, and how long it has been since your last P2P payment. If the eligibility requirements are met the maximum amount of any payment may not exceed $2,000.00 and the aggregate amount of transfers in a day may not exceed $2,000.00. If the eligibility requirements are not met, a lower introductory limit is established until the eligibility requirements are met.

Enroll in Person-2-Person Pay with just a few simple steps:

1.       Sign into Online Banking at www.peoples.com

2.       Select Person-2-Person Pay from the Pay and Transfer tab

3.       On the enrollment page, verify your email address

4.       Review our People's United Person-2-Person Pay Service Agreement and Disclosures; acknowledge that you have read the agreement, and agree to continue.

Yes. Once enrollment into the Person-2-Person Pay service is completed using Online Banking you can access it using the Mobile Banking app. 

A contact is a person you setup as a recipient of a Person-2-Person Pay payment. The only information required to add a contact is the first name, last name, and an email address or mobile number where we can notify the contact that they have received a payment. Additional delivery information including the contact's bank account can also be added. 

You can send a Person-2-Person payment by text or email.  The recipient will receive instructions on how to claim the payment.

Your payment method will determine when your account is debited. If you decide to send money by:

  • Email/Mobile Number – Payment is debited from your account once your contact has claimed the Person-2-Person payment
  • PayPal or Bank Account - Payment is debited immediately from your account

The person receiving the funds, will get a text message or email notification

  • Using a contact's email or mobile number: Your contact will receive a text message or email notifying them of the payment
  • Using a contact's bank account information: The funds are deposited directly into you contact's account with no additional action on their part.

Please make your contact aware of Person-2-Person payments you have sent to them. 

Person-2-Person Pay payments can be made to customers residing anywhere within the United States, its territories (American Samoa, Virgin Islands, Northern Mariana Islands, Guam, Puerto Rico, and the District of Columbia), and military installations. 

No. Person-2-Person payments can be sent to virtually anyone and the recipient does not have to be a People's United Bank customer or enrolled in Person-2-Person Pay. 

However, if you sent the payment to an email address or mobile phone number and your contact has not claimed it, you can cancel the payment by clicking the "Cancel payment" link on the Outgoing Payments tab.


If you have sent the payment using a bank account or PayPal delivery method, then the payment cannot be edited or canceled. Payment processing begins immediately after you submit the payment.

However, if you sent the payment to an email address or mobile phone number and your contact has not claimed it, you can cancel the payment by clicking the "Cancel payment" link on the Activity tab.

You can view all of your Person-2-Person Pay transactions using Online and Mobile Banking. Select Outgoing or Activity to view all sent Person-2-Person Pay transactions which include a current status. 

Your contact has 10 calendar days to claim the funds after the payment is sent. 

The payment will expire after 10 calendar days and you will need to initiate a new payment. 

Your contact can decline a payment sent via email or mobile phone number. Payments sent to a bank account or PayPal cannot be declined. 

Customers enrolled Person-2-Person Pay will be able to claim payments using Online or Mobile Banking. Select the Incoming or Activity tab to view, accept or decline your Person-2-Person payments received.

Contacts not enrolled Person-2-Person Pay will receive steps on how to claim the funds in the payment notification. 

Disclosure

Mobile Banking is available to People's United Bank Online Banking customers. View our Terms and Conditions.


People's United Bank Mobile Banking App is only available in English at this time.

Apple, the Apple logo, iPhone and Wallet are trademarks of Apple, Inc., registered in the U.S. and other countries. Apple Pay, Touch ID, Face ID and Apple Watch are trademarks of Apple Inc. ©2016 Samsung Electronics America, Inc. Samsung, Samsung Pay, Samsung Galaxy, Samsung Knox and Galaxy S (and other device names) are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners. Screen images are simulated; actual appearance may vary. Samsung Pay is available on select Samsung devices. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.

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