Bearded man smiles showing his friend how easy it is to make a mobile deposit to his bank from the comfort of a cafe

Mobile Check Deposit

Deposit checks quickly and securely anywhere, anytime from your mobile device.

Deposit checks on-the-go

Using the People’s United Mobile Banking app, simply take a photo of the front and back of your check and submit it for processing. It's fast and free with your mobile device.

Blue clipboard with single large red checkmark
It’s free
and convenient

People's United Mobile Banking customers can deposit checks any time, 7 days a week.

A mobile phone, shown from the middle upward, featuring the Mobile Deposit screen with all fields empty, as seen when a new deposit is first initiated
Blue and red mobile phone with a financial paper check icon
Photograph. Deposit. Cha-ching

Just snap a picture of your endorsed check and follow the quick deposit fields.

Manage your money your way

How to get started using mobile deposit

Once you are a People’s United Bank customer, simply sign-up for Online Banking and once that is completed, download the People’s United Mobile Banking App on your compatible mobile device. If you already have the app, make sure it’s the most updated version.

Activating mobile deposits

From the select the “+” sign and then choose “Deposit”:

  • Tap Deposit to start

You can deposit up to 10 (ten) checks in one day. Deposit amount limits apply.
Please refer to the Electronic Banking Services Agreement for more information.

Mobile banking screen showing various options for moving or transfering funds

Endorse the back of the check you wish to deposit

All checks must be endorsed with a signature.

The back of an endorsed financial check

Take a picture of the front and back of the endorsed check

The image of the check must be centered; all four check corners must be visible, and taken on a well-lit flat surface. Tap the checkmark once you capture the check images. If you’d like to retake a picture of the check, you can press the redo button to retake one of the two images.

Mobile Deposit camera taking a picture of the front of a sample financial check

Complete the required deposit fields and tap continue

We will review all incoming checks to ensure it meets all requirements including dollar amount. If we find the amount of the check you entered does not match the amount posted on the check, we will attempt to correct the amount. If we are able to correct the amount, you will then receive an email notification of the changes.

Mobile Deposit transaction details screen, with input fields including front and back of the check, account to deposit to, dollar amount of check and email address to receive transaction receipt

Check your email for confirmation

Shortly after you submit a check for deposit, you will receive an email confirming your deposit has been received, followed by a second email when the deposit has been approved or declined. You can also review recent check deposits and the status by selecting “Recent” from the task menu.

Email message confirming that a mobile deposit has been received
People's United Bank Platinum personal debit card leaning on a mobile phone featuring the Mobile App

Checking that works harder to make your life easier

Life is complicated. Your checking account doesn't need to be. You need a checking account that is safe, convenient and full of the benefits that you need to uncomplicate your life.

  • Access to over 600 People’s United ATMs
  • Cash back rewards on debit purchases
  • Free Online and Mobile Banking
Mobile Deposits

Make sure you have the most updated version of our Mobile Banking App, your mobile device meets our minimum standards and follow these steps:

  1.  Make sure you have the most updated version of our Mobile Banking App.
  2. Sign on to your account from your mobile banking app
  3. Select Check Deposit from your mobile banking menu.
  4. Endorse the check you wish to deposit
  5. Snap a picture of the front and back of your endorsed check
  6. Click the check mark once you capture the check images
  7. Complete the Deposit Info fields

 

For the best check image results:

  1. The check should be placed on a dark background
  2. All four corners of the check must also fit within the boundary indicated by the app
  3. Select a surface with indirect, natural sunlight for best results

 

Minimum Device Standards:

  • iOS 8.0 or higher.
  • Android OS 5.0 or higher with a rear facing camera that supports autofocus.
  • You have enrolled for mobile banking.

Yes. To deposit a check using your mobile device follow these steps:

  1. Make sure you have the most updated version of our mobile banking app
  2. Sign on to your account from your mobile banking app
  3. Select Check Deposit from your mobile banking menu
  4. Endorse the check you wish to deposit
  5. Snap a picture of the front and back of your endorsed check
  6. Click the check mark once you capture the check images
  7. Complete the Deposit Info fields

The limits that we will apply will depend on how long you have been a customer of People’s United and the balances you maintain in all of your accounts held at People’s United regardless of eligibility for mobile check deposit.

If you have been a customer for more than ninety (90) days, we have three categories of limits based on your monthly collected balances.

Bronze: Maintain a collected balance(s) for the past month of less than $10,000.00.

Per Check Limit $5,000.00

Daily Aggregate Limit $5,000.00

Daily Number of Checks 10

10 Business Day Limit $10,000.00

10 Business Day Number of Checks 100

Silver: Maintain a collected balance(s) for the past month of between $10,000.00 and $19,999.99.

Per Check Limit $10,000.00

Daily Aggregate Limit $10,000.00

Daily Number of Checks 10

10 Business Day Limit $20,000.00

10 Business Day Number of Checks 100

Gold: Maintain a collected balance(s) for the past month of greater than $20,000.00.

Per Check Limit $15,000.00

Daily Aggregate Limit $15,000.00

Daily Number of Checks 10

10 Business Day Limit $30,000.00

10 Business Day Number of Checks 100

Platinum: Wealth Management Advantage Checking Customers who meet minimum aggregate balance requirements. Please contact your Wealth Management Officer for information regarding required balances for the Platinum category.

Per Check Limit $50,000.00

Daily Aggregate Limit $50,000.00

Daily Number of Checks 10

10 Business Day Limit $100,000.00

10 Business Day Number of Checks 100

If you are a customer of People’s United for less than ninety (90) days and your aggregate opening deposit balance is less than $10,000, the New customer category will be applied for the first 90 days. If you are a customer of People’s United for less than ninety (90) days but your aggregate opening deposit balance is $10,000.00 or more, you will be eligible for the Bronze category described above.

New

Per Check Limit $2,000.00

Daily Aggregate Limit $2,000.00

Daily Number of Checks 10

10 Business Day Limit $4,000.00

10 Business Day Number of Checks 100

You can deposit up to 10 (ten) checks in one day. Deposit amount limits apply. Please refer to the Electronic Banking Services Agreement for more information.

Most domestic checks may be processed through mobile deposit. We are unable to accept Money Orders, Foreign Items, Savings Bonds, or Third Party Checks through mobile deposit.

Call 1-800-525-9248 to speak with a customer service representative.

You will receive an email that your deposit has been received. You can also review recent check deposits and the status by selecting “Recent” from the task menu.

You will receive an email notification once the deposit has been approved.

For any deposits submitted before the 7 p.m. ET daily cutoff, and approved that same business day, the deposited funds will be available the next business day.

So for example, if a check is deposited at 6:45 p.m. ET on a Tuesday, and the check is approved that same Tuesday, then the deposited funds will be available on Wednesday (the next business day after deposit).

Yes, you may deposit checks if you have the Mobile App installed on your tablet device with a rear facing camera.

You will need to retake the image of the check you are trying to deposit. When taking the picture of your check, make sure the image of the check is centered, all four check corners are visible, and make sure the picture is taken on a well-lit flat surface.

This error means your account is no longer eligible for mobile deposit.

The image of the check must be centered; all four check corners must be visible, and taken on a well-lit flat surface.

If you’d like to retake a picture of the check, you can press the edit button to retake one of the two images.

If you did not hit submit you can edit the check deposit details.

We will review all incoming checks to ensure it meets all requirements including dollar amount.  If we find the amount of the check you entered does not match the amount posted on the check, we will attempt to correct the amount. If we are able to correct the amount, you will then receive an email notification of the changes.

No, all checks must be endorsed with a signature or listed "for deposit only." Please refer to the Electronic Banking Services Agreement for further information.

If the app closed during Mobile Check Deposit try closing any apps not currently being used. Also, check the store for any updates that may be available.

Disclosure

Mobile Banking is available to People's United Bank Online Banking customers. View our Terms and Conditions.


People's United Bank Mobile Banking App is only available in English at this time.

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