BCBS Frequently Asked Questions

The service requires you to register by creating a User ID and Password. You will need information from a recent invoice plus an email address and phone number. You will be asked to select service type, Group or Individual. Employer group customers select “group”, Medicare Supplement or individual direct enroll customers select “Individual”.

It's required so that we can send you an e-mail confirming your payment and other important information.

We accept ACH payments from checking and savings accounts.

Your bank information – Account number/Routing number

Yes. This can be done with a single registration or you can establish separate registrations.

Any payment submitted after 6:30pm Eastern Time will be processed the following day.

Please allow 1-3 business days for your account to reflect the payment.

Yes. An e-mail confirmation will be sent to the e-mail address you provide within 24 hours.

You will be notified if you have a payment returned for non-sufficient funds (NSF). Be aware that your account may cancel if you have an NSF payment that is not replaced.

Yes. You can enroll to have your account payments automatically withdrawn from your designated account on the due date or an earlier specified date.

We use VeriSign's industry-standard secure server software (SSL) for all transactions. For your protection, all of your transaction information is encrypted when it travels over the Internet.

You will need to use Internet Explorer 5.01 or higher.

You should contact BCBSVT Enrollment Services:

Medicare Supplement customers – (800) 625-6406

All other customers – (888) 320-9798