eTreasury frequently asked questions

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Getting Started

Visit In the top right Login section of the page click "Business" tab, then click "Enroll". You will be directed to the eTreasury+ Enrollment Form where you can sign up for eTreasury+.

Visit In the top right Login section of the page click "Business" tab. Enter your Company ID and User ID, click "Login", you will then be prompted to enter your password.

After you submit the online eTreasury+ Enrollment Form, it will take up to 2 business days for your online profile to be created. Once your online profile is created you will receive two separate emails. The first email will provide you with your Company ID that will be needed to login. The second email is an official Welcome Confirmation email that indicates your enrollment has been completed and you can now begin to access your online account.

You may take advantage of the convenient features encompassed in your eTreasury+ package; features such as view account information, set up and schedule payments, and schedule transfers, etc.

The online eTreasury+ Enrollment Form should take approximately 5 minutes to complete. It can take up to 2 business days for us to process your form and create your profile to complete your enrollment.

Our eTreasury+ service offers several tiers. The fees assessed to you will depend on the tier that you access. For more information please contact your local branch.

Operating System Apple Inc. Safari® Microsoft Internet Explorer® Microsoft Edge® Mozilla Firefox® Google Chrome™
Windows 7 64 bit 11 56 or latest 61 or latest
Windows 8.1 64 bit 11 56 or latest 61 or latest
Windows 10 32 bit 11 41 or latest 56 or latest 61 or latest
Windows 10 64 bit 11 41 or latest 56 or latest 61 or latest
Mac OS X 10.12 (Sierra™) 11
Mac OS X 10.13 (High Sierra™) 11
Your eTreasury+ account can be unlocked by the designated administrator(s) at your company by following these steps within eTreasury+.
  1. Go to Administration -> User Administration
  2. Click on System Access for the user you wish to modify
  3. Enter and confirm the new temporary password
  4. Click Save Changes

    If you are the administrator or do not have a designated administrator you can contact our dedicated online support team at 1-800-525-9248.

Yes, passwords must be 8 to 12 characters long, must include at least three of the following: lower case letter, upper case letter, number, special character, cannot include spaces, cannot include a character that repeats more than 3 times, are case sensitive and may include special characters: ! @ # $ % ^ & *) (_+=| / ?;:.} {-[ ]

We require that all eTreasury+ passwords be reset every 90 days.

You may be experiencing difficulties accessing your account due to the following reasons:

- The username and/or password you have entered is incorrect
- If you are trying to login from, the account type selected may be incorrect - (For business accounts, remember to select "Business")
- You've had three invalid login attempts and have been locked out of the system
- You have not successfully signed into eTreasury+ within the past 90 days
- You were assigned a temporary password and have not signed on with it in the past 10 days

If you have verified any of the above or are still having difficulty accessing your account, please call 1-800-525-9248.

Additional users can be added to eTreasury+ by upgrading your package to eTreasury+ Premier. The eTreasury+ Premier package provides you with all of the functionality available in our eTreasury+ Basic reporting package plus the addition of having multiple users.

Bill Pay

After logging into eTreasury+ go to the Transfers and Payments menu and click “Pay bills”. This will bring you to the Bill Pay landing page. If you do not have the “Pay bills” option contact your company administrator, send us a message or call our Online Banking support at 1.800.525.9248.

All of the information within the Make Payments tab can be sorted by clicking the “Pay to” header. You can also use the “View” drop down to change the payees that display.

Click on the payee name and select “Set up auto-pay”.

Click on the payee name and select “Add invoice”.

From the Bill Pay landing page all pending payments will be displayed under the Scheduled Activity section. The payment can be easily cancelled or edited by clicking on the payment and either choosing the “Cancel Payment” or “Modify Payment” options.

The confirmation number can be found by going to Payment Details. You can find the Payment Details by clicking on the payment listed in Scheduled Activity or Payment History.

From the Bill Pay landing page, if you have the entitlement to approve payments, the Approval Menu will be in the top left hand corner of the Company Menu. Select the payments to approve and click on the Submit button.

You will need to have a sub company created so that the name on the account you are paying from can print on the checks. To create a new Bill Payment sub-company you can send us a secure message requesting this be set up for you.

The payees that you wish to have under the new sub-company will need to be reestablished along with any scheduled payments.

If you are setup or entitled to access sub companies you can choose the company to work with from the Select Company page. Bill Payment companies are listed in alphabetical order according to the business name.

Statements & Transfers

Locate the "Reports" link from the gray toolbar click "Statements and Documents - Account Selection". Choose the statement you wish to access.

The delivery method for a deposit statement can be changed by visiting the Statements and Documents page under the Reports menu selection. Once on the 'Statements and Documents - Account Selection' page, click the link titled 'Statements and Documents - Preferences' where you will be presented with a list of your accounts and a dropdown box next to each one where you can select paper, online, or both paper and online statements.

It is important to note that only the Primary user can change the delivery preference.

Yes, log in to your eTreasury+ account and locate the "Reports" link Click "Statements and Documents - Account Selection" from the drop down menu. Then locate the statement you wish to download. Open the statement and either download it or save it.

Navigate the Reports link on the menu bar and select Account Activity. This will bring you to the criteria page which allows you to define custom search parameters.

Log in to your eTreasury+ account, select "Transfers and Payments" link from the gray toolbar towards the top of the screen. Click the ACH or Wire link that fits your needs. Please note that these 2 services must be previously activated on your eTreasury+ profile in order to make a transfer. If you need to activate these services speak with a Cash Management Officer, call 866-831-5717 or send us a message using the 'Contact Us' link and provide us with your current contact information and we will have a Cash Management Officer in your specific region contact you.

Log in to your eTreasury+ account, select the "Transfers and Payments" link from the gray toolbar. From the drop-down menu click "View completed ACH transactions". And then on the left side under "Quick Links" click "Manage next scheduled requests".

To receive a wire transfer to your account, please provide the following information to the individual or business that is sending the wire:

Domestic (U.S.):
- Wire Routing Transit Number: 221172186
- Bank Name: People's United Bank
- City, State: Bridgeport, CT
- Your Account Number: Your full account number
- Title of Account: The name of your account as it appears on your statement

- Wire Routing Transit Number: 221172186
- Bank Name: People's United Bank
- City, State: Bridgeport, CT
- Account Number:Your ten digit account number
- Title of Account: Your name as it appears on your account


People's United Online Banking business customers can choose to receive 3 types of alerts- Account Alerts, Non-Account Alerts, and Custom Alerts. These alerts can be delivered to the customer through their online banking mailbox, email, or text message. To review available alerts and to activate alerts, go to the Administrative tab and click on manage alerts.

All Transfer and Payment alerts are sent real time. Alerts related to deposit account activity are delivered the next business day.