Features to bank when you want, where you want.

Getting started

The secure People’s United Mobile Banking App gives you 24/7 access to bank when you want, from wherever you are. Use your mobile device to deposit checks, protect your debit card and send and receive money directly to and from almost anyone.

  1. Sign-up for Online Banking
  2. Download the App
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Deposits checks on-the-go

Using the People’s United Mobile Banking App, depositing checks has never been easier. Simply take a photo of the front and back of your endorsed check and submit it for processing. You will get an email confirmation that it has been received and when it’s approved. It's fast and free with your mobile device.

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Instantly control your debit card

Misplaced your card? Instantly turn it off. Don’t make online purchases? Disable that. With the People’s United Mobile Banking App, you have complete control over your debit card. When you enable Card Controls through the People’s United Mobile Banking App, you control when, where and how your debit card can be used.

Send and receive money from almost anyone

Have you ever needed to pay a friend back for lunch? With the People’s United Mobile Banking app, you can use our easy and secure Person-2-Person Pay feature to send money from your checking account without exchanging checks, cash or account numbers. And you can receive money too!

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Frequently asked questions

All
Card Controls

Card Controls allow you to control how and where your debit card is used. You can Enable/Disable a debit card for use, restrict card usage to specific types of Merchants and/or Transaction Types, set Transaction Limits and restrict card use to specific geographical regions.

Sign into the People’s United Mobile Banking app and select ‘More’ from the menu. From ‘More’ select ‘Card Controls’ to enroll for the service and to review your Card Control settings.

Sign in using the People’s United Consumer Mobile Banking app, select ‘Cards Controls’ from the ‘More’ menu. Select Add and you will be presented with a list of your eligible debit cards that you can add to Card Controls.

The changes made in Card Controls are effective immediately.

Yes, once enrolled in Card Controls select the desired card and slide Enable card for use into the off position to disable.

Merchant Type controls can be used to permit or restrict your debit card from being used with specific categories of merchants. Merchant Types include Department Stores, Entertainment, Gas Station, Groceries, Household, Personal Care, Restaurants, and Travel.

A Merchant Category is assigned based on the merchant’s primary line of business by the Debit Card processor they use.

Debit Card processors will assign businesses a single Merchant Category code based on the higher volume of service/merchandise sales.

Transaction Types can be used to control which types of transactions are permitted. Transaction Types include In-Store, Online, Mail/Phone Order, Auto Pay, ATM, and Digital Wallets.

A Threshold Amount is the maximum dollar amount allowed per transaction. If a transaction exceeds your defined limit, the transaction is declined. Threshold Amounts will not increase your existing card limits.

My Regions allow you to assign each enrolled card to a geographical area. When a transaction is initiated, the merchant’s location will be compared to your defined Region(s). If the transaction occurs outside of your Region(s), it is denied. For example, you've defined your region as New York. You make an in-store purchase through a company transacting out of California. In this scenario, the transaction will be declined.

Create a Region by zooming in and out on the map or by entering a specific Region. Although the visible area on your map is square, regions are contained within circles. This may cause areas within the corners of your map to fall outside of the Region. If this happens, edit your Region and zoom out on your map. Regions must have at least a five-mile radius.

The location controls allows you to select My Regions or Block International Regions. For example, for My Regions to be enabled, Block International will need to be disabled.

No. The location of the transaction will be compared to your defined Regions, not your mobile device location.

Disabling the Transaction and/or Merchant Type Card Controls would turn deny any attempted purchase for one of the listed Transaction and/or Merchant Types.

For questions regarding Card Controls or to report fraud please contact our Call Center at 800-525-9248 or visit www.peoples.com for more information.

Mobile Deposits

Yes. To deposit a check using your mobile device follow these steps:

  1. Make sure you have the most updated version of our mobile banking app
  2. Sign on to your account from your mobile banking app
  3. Select Check Deposit from your mobile banking menu
  4. Endorse the check you wish to deposit
  5. Snap a picture of the front and back of your endorsed check
  6. Click the check mark once you capture the check images
  7. Complete the Deposit Info fields

The limits that we will apply will depend on how long you have been a customer of People’s United and the balances you maintain in all of your accounts held at People’s United regardless of eligibility for mobile check deposit.

If you have been a customer for more than ninety (90) days, we have three categories of limits based on your monthly collected balances.

Bronze: Maintain a collected balance(s) for the past month of less than $10,000.00.

Per Check Limit $5,000.00

Daily Aggregate Limit $5,000.00

Daily Number of Checks 10

10 Business Day Limit $10,000.00

10 Business Day Number of Checks 100

Silver: Maintain a collected balance(s) for the past month of between $10,000.00 and $19,999.99.

Per Check Limit $10,000.00

Daily Aggregate Limit $10,000.00

Daily Number of Checks 10

10 Business Day Limit $20,000.00

10 Business Day Number of Checks 100

Gold: Maintain a collected balance(s) for the past month of greater than $20,000.00.

Per Check Limit $15,000.00

Daily Aggregate Limit $15,000.00

Daily Number of Checks 10

10 Business Day Limit $30,000.00

10 Business Day Number of Checks 100

Platinum: Wealth Management Advantage Checking Customers who meet minimum aggregate balance requirements. Please contact your Wealth Management Officer for information regarding required balances for the Platinum category.

Per Check Limit $50,000.00

Daily Aggregate Limit $50,000.00

Daily Number of Checks 10

10 Business Day Limit $100,000.00

10 Business Day Number of Checks 100

If you are a customer of People’s United for less than ninety (90) days and your aggregate opening deposit balance is less than $10,000, the New customer category will be applied for the first 90 days. If you are a customer of People’s United for less than ninety (90) days but your aggregate opening deposit balance is $10,000.00 or more, you will be eligible for the Bronze category described above.

New

Per Check Limit $2,000.00

Daily Aggregate Limit $2,000.00

Daily Number of Checks 10

10 Business Day Limit $4,000.00

10 Business Day Number of Checks 100

You can deposit up to 10 (ten) checks in one day. Deposit amount limits apply. Please refer to the Electronic Banking Services Agreement for more information.

Most domestic checks may be processed through mobile deposit. We are unable to accept Money Orders, Foreign Items, Savings Bonds, or Third Party Checks through mobile deposit.

Call 1-800-525-9248 to speak with a customer service representative.

You will receive an email that your deposit has been received. You can also review recent check deposits and the status by selecting “Recent” from the task menu.

You will receive an email notification once the deposit has been approved.

For any deposits submitted before the 7 p.m. ET daily cutoff, and approved that same business day, the deposited funds will be available the next business day.

So for example, if a check is deposited at 6:45 p.m. ET on a Tuesday, and the check is approved that same Tuesday, then the deposited funds will be available on Wednesday (the next business day after deposit).

Yes, you may deposit checks if you have the Mobile App installed on your tablet device with a rear facing camera.

You will need to retake the image of the check you are trying to deposit. When taking the picture of your check, make sure the image of the check is centered, all four check corners are visible, and make sure the picture is taken on a well-lit flat surface.

This error means your account is no longer eligible for mobile deposit.

The image of the check must be centered; all four check corners must be visible, and taken on a well-lit flat surface.

If you’d like to retake a picture of the check, you can press the edit button to retake one of the two images.

If you did not hit submit you can edit the check deposit details.

We will review all incoming checks to ensure it meets all requirements including dollar amount, if we find the amount of the check you entered does not match the amount posted on the check, we will attempt to correct the amount. If we are able to correct the amount, you will then receive an email notification of the changes.

No, all checks must be endorsed with a signature or listed "for deposit only." Please refer to the Electronic Banking Services Agreement for further information.

If the app closed during Mobile Check Deposit try closing any apps not currently being used. Also, check the store for any updates that may be available.

Make sure you have the most updated version of our Mobile Banking App, your mobile device meets our minimum standards and follow these steps:

  1. Make sure you have the most updated version of our Mobile Banking App.
  2. Sign on to your account from your mobile banking app
  3. Select Check Deposit from your mobile banking menu.
  4. Endorse the check you wish to deposit
  5. Snap a picture of the front and back of your endorsed check
  6. Click the check mark once you capture the check images
  7. Complete the Deposit Info fields

For the best check image results:

  1. The check should be placed on a dark background
  2. All four corners of the check must also fit within the boundary indicated by the app
  3. Select a surface with indirect, natural sunlight for best results

Minimum Device Standards:

  • iOS 8.0 or higher.
  • Android OS 5.0 or higher with a rear facing camera that supports autofocus.
  • You have enrolled for mobile banking.
Mobile Alerts

Card alerts allow you to customize the alerts using your mobile device from cards enrolled in Card Controls. You can activate or deactivate card alerts, set card alerts for specific types of merchants and/or transaction types, and select a threshold transaction amount for receiving a card alert.

Use merchant type alerts to receive an alert whenever the enrolled card is used with specific categories of merchants, such as restaurants and department stores. For example, you can disable the merchant type alerts for groceries and fuel for everyday purchases, but enable alerts for entertainment and travel.

Use transaction type alerts to control which types of transactions trigger an alert. For example, if you do not often make online purchases, you could enable eCommerce to receive an alert when an enrolled card is used in an online transaction.

A threshold amount alert is the dollar amount that, if exceeded, will trigger an alert. If a transaction exceeds your defined amount, an alert will be delivered to your mobile device.

The international alert is similar to the transaction type alerts, but it is a category of its own. If can be set to on or off. If International is enabled, an alert will be delivered any time the card is used in a transaction outside of the registered country.

Person-2-Person

Person-2-Person Pay is a convenient way to send money electronically from your People's United Bank checking account to anyone who has a United States bank account, using Online or Mobile Banking. 

Yes, there are no fees for the Person-2-Person Pay service.

No account or financial information will be shared with your recipient. In order to process your transaction, we may share your name, email address and phone number with the recipient, in addition to anything you enter into the optional message field.

The maximum dollar amount allowed for a Person-2-Person Pay transaction can be up to $2,000 per transaction/per day. 

Enroll in Person-2-Person Pay with just a few simple steps:

1.       Sign into Online Banking at www.peoples.com

2.       Select Person-2-Person Pay from the Pay and Transfer tab

3.       On the enrollment page, verify your email address

4.       Review our People's United Person-2-Person Pay Service Agreement and Disclosures; acknowledge that you have read the agreement, and agree to continue.

Yes. Once enrollment into the Person-2-Person Pay service is completed using Online Banking you can access it using the Mobile Banking app. 

A contact is a person you setup as a recipient of a Person-2-Person Pay payment. The only information required to add a contact is the first name, last name, and an email address or mobile number where we can notify the contact that they have received a payment. Additional delivery information including the contact's bank account can also be added. 

There are two delivery options the recipient can choose:

  • Send the payment to an email address or mobile phone number
  • Directly to their bank account
  • Instantly to the recipient’s PayPal account 

Your payment method will determine when your account is debited. If you decide to send money by:

  • Email/Mobile Number – Payment is debited from your account once your contact has claimed the Person-2-Person payment
  • PayPal or Bank Account - Payment is debited immediately from your account

The person receiving the funds, will get a text message or email notification

  • Using a contact's email or mobile number: Your contact will receive a text message or email notifying them of the payment
  • Using a contact's bank account information: The funds are deposited directly into you contact's account with no additional action on their part.

Please make your contact aware of Person-2-Person payments you have sent to them. 

Person-2-Person Pay payments can be made to customers residing anywhere within the United States, its territories (American Samoa, Virgin Islands, Northern Mariana Islands, Guam, Puerto Rico, and the District of Columbia), and military installations. 

No. Person-2-Person payments can be sent to virtually anyone and the recipient does not have to be a People's United Bank customer or enrolled in Person-2-Person Pay. 

However, if you sent the payment to an email address or mobile phone number and your contact has not claimed it, you can cancel the payment by clicking the "Cancel payment" link on the Outgoing Payments tab.


If you have sent the payment using a bank account or PayPal delivery method, then the payment cannot be edited or canceled. Payment processing begins immediately after you submit the payment.

However, if you sent the payment to an email address or mobile phone number and your contact has not claimed it, you can cancel the payment by clicking the "Cancel payment" link on the Activity tab.

You can view all of your Person-2-Person Pay transactions using Online and Mobile Banking. Select Outgoing or Activity to view all sent Person-2-Person Pay transactions which include a current status. 

Your contact has 10 calendar days to claim the funds after the payment is sent. 

The payment will expire after 10 calendar days and you will need to initiate a new payment. 

Your contact can decline a payment sent via email or mobile phone number. Payments sent to a bank account or PayPal cannot be declined. 

Customers enrolled Person-2-Person Pay will be able to claim payments using Online or Mobile Banking. Select the Incoming or Activity tab to view, accept or decline your Person-2-Person payments received.

Contacts not enrolled Person-2-Person Pay will receive steps on how to claim the funds in the payment notification. 

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