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United Bank Customers

Find quick answers regarding your new account number(s) and more.

UNITED BANK FAQs
FAQs

Find quick answers to common personal and business banking questions.

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How-to Demos

Learn how to use our online and mobile banking features with these quick and easy demos.

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General Information and Deposit Account Service

Domestic Callers

Monday - Sunday
7:00 a.m. - 11:00 p.m.

Telephone Banking – 24 / 7


CALL 1-800-894-0300
General Information and Deposit Account Service

International Callers

Monday - Sunday
7:00 a.m. - 11:00 p.m.

Telephone Banking – 24 / 7


CALL 1-203-338-7901
Sales information and rates on all banking products

Monday - Friday
8:00 a.m. - 8:00 p.m.

Saturday
8:00 a.m. - 6:00 p.m. Saturday

Sunday
10:00 a.m. - 6:00 p.m.

CALL 1-800-772-1090
Online Banking
and Mobile Banking

Monday - Sunday
7:00 a.m. - 11:00 p.m.


CALL 1-800-525-9248
Lost or Stolen
Credit Card

Call anytime 24 / 7



CALL 1-800-558-3424
Lost or Stolen
Debit Card

Monday - Sunday
7:00 a.m. - 11:00 p.m.

Telephone Banking – 24 / 7

CALL 1-800-894-0300
Credit Card
Customer Service

Call anytime 24 / 7







CALL 1-800-558-3424
Credit Card
Applications

Monday - Friday
8:00 a.m. - 8:00 p.m.

Saturday
8:00 a.m. - 6:00 p.m. Saturday

Sunday
10:00 a.m. - 6:00 p.m.

CALL 1-800-772-1090
Mortgage & Loan
Customer Service

Monday - Friday
8:00 a.m. - 7:00 p.m.

Saturday
9:00 a.m. - 4:00 p.m.



CALL 1-800-525-1006
Loan
Account Servicing

Monday - Friday
8:00 a.m. - 7:00 p.m.

Saturday
9:00 a.m. - 4:00 p.m.

CALL 1-800-525-1006
People's United
Wealth Management
CALL 1-800-772-8778
People's Securities, Inc. Discount Brokerage
CALL 1-800-772-4400
Check Verification Service

Option 2 "Check Verify", then Menu Option 4 "Check Verification"

Telephone Banking – 24 / 7

CALL 1-800-894-0300
People's United Bank Directory

Monday - Friday
8:30 a.m. - 5:00 p.m.

CALL 1-203-338-7171
Connect With Us On Social Media

Have a question, comment or inquiry for our customer service team?

Facebook   Twitter   LinkedIn   LinkedIn

Social media comments, questions or inquires posted on the Bank’s official social media channels after 11pm or during a Bank Holiday will be responded to the next business day.

eTreasury Service
Support

Monday - Sunday
7:00 a.m. - 11:00 p.m.

CALL 1-800-525-9248
Lost or Stolen Mastercard
Business Credit Card

Call anytime 24 / 7

CALL 1-800-441-4025
Mastercard Business Credit Card Customer Service

Monday - Sunday
8:00 a.m. - 11:00 p.m.

CALL 1-800-441-4025
Lost or Stolen Visa
Business Credit Card

Call anytime 24 / 7




CALL 1-866-552-8855
Visa Business Credit Card
Customer Service

Call anytime 24 / 7




CALL 1-866-552-8855
Business Loan
Account Servicing

Monday - Friday
8:00 a.m. - 7:00 p.m.

Saturday
9:00 a.m. - 4:00 p.m. Saturday

CALL 1-800-525-1006
Life
Insurance
CALL 1-800-772-1090

More ways to reach us

Send an email. White closed envelope icon
Email

Send us your inquiry via a quick online form.

EMAIL US
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Live Chat

Chat is available during normal business hours.

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Branch

Visit one of our local branches near you.

FIND A BRANCH

How to make a payment

People's United Bank
Personal Account

Make a Transfer using Online Banking.

GO TO ONLINE BANKING
People's United Bank
Business Account

Make an online Transfer using eTreasury+.

GO TO eTREASURY+
A Non-People's United Bank Account

Make a One-Time Payment from a non-People’s United Bank Personal or Business Account.

MAKE A ONE-TIME PAYMENT
Request Automatic
Payments

Download and complete the Loan Auto Debit Authorization Form to request automatic recurring payment from a non-People's United Bank Account.

AUTOMATIC PAYMENT REQUEST FORM
Make a Payment
by Mail

Allow 4 to 7 days for delivery and processing.

People's United Bank
PO Box 205
Brattleboro, VT 05302-0205

Make a Payment
by Express Mail

People's United Bank
Attn: Loan Payment
422 IBM Road, Building 863
Williston, VT 05495

Make a Payment
by Phone

Allow 1 Business day for processing.

Dial 1-800-463-0416 to speak with a collections representative.

CALL 1-800-463-0416
Make a Payment
at a Branch

Simply stop by any Peoples United Bank branch during normal business hours.

Hours vary by location

VISIT A BRANCH
Credit Collections

Dial 1-800-463-0416

1 – dial by extension
2 - Mortgage/Home Equity
3 – Vehicle / Recreational
4 – Personal Credit Line/Overdraft
5 – Business Credit Card
6 – All other calls

Related Documents

Application for foreclosure alternative

Form 4506-T Request for Transcript of Tax Return

How to write to us

General Email and Feedback

Send us your general questions and feedback through our Contact Us form.

CONTACT US FORM
General Correspondence

People's United Bank
850 Main Street
Bridgeport, CT 06604

General Loan Correspondence

People's United Bank
PO Box 820
Burlington, VT 05402

Change of Address

Complete Change of Address form and mail to:

People's United Bank
Attn: CIF Dept. RC 655
P.O. Box 804
Brattleboro, VT 05302-9926

CHANGE OF ADDRESS FORM
Bank by Mail

People's United Bank
P.O. Box 27
Bridgeport, CT 06601-0027

Consumer Mortgage Loan Information and Error Resolution Requests

Send Information and Error Resolution Requests to:

People's United Bank
Attn: Information & Error
Resolution Group
P.O. Box 820
Burlington, VT 05402-0820

You have certain rights under Federal law related to requesting information about your consumer mortgage loan account and resolving loan servicing errors. If you would like to request information about your mortgage loan, or you think there is an error regarding the servicing of your mortgage, you must write to us on a separate sheet of paper at the address shown below.

In your letter, please give us the following information: Your name and account number; and Describe the error and explain, if you can, why you believe there is an error; or

Describe the information you are requesting Sign and date your letter

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