Security Center
As security threats constantly evolve, People's United Bank is here to help keep you aware of current fraud alerts and what you need to know (and do) to avoid becoming a victim.
LATEST FRAUD ALERT
Fake Debit Card Locked Text
It has come to our attention that several customers have received fraudulent text messages regarding their debit card that appear to be from People’s United Bank.
People's United Bank never contacts individuals by text with automated messages regarding suspended or compromised accounts, nor with requests for sensitive information such as PIN, passwords, account numbers, username, personal, or account information. If you receive one of these fake texts, please forward it to abuse@peoples.com or delete it. If you mistakenly provided your password or any personal or account information, please contact the Bank’s call center immediately at 1-800-894-0300.
Other Alerts
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It has come to our attention that several customers have received fake online banking alert texts claiming that their account has been disabled and provides a fake link to activate the account. The link leads to a fraudulent site that looks like a People’s United Bank website. The site includes a login page for a customer to provide their username and password. Once their credentials are entered, the site asks for the customer’s SMS authentication code and then debit card number, PIN, etc. Here is an image of a fraudulent text with the fake web address displayed.
People's United Bank never includes links in alert texts or emails or requests personal information, passwords, PINs, or security codes. If you receive one of these fake texts, please forward it to abuse@peoples.com or delete it. If you mistakenly provided your password or any personal or account information, please contact the Bank’s call center immediately at 1-800-894-0300. |
In this banking scam, you get a phone call or text from a scammer claiming to be from your bank. In some cases, the scammer may even alter the caller ID information. Then, in order to gain access to your online accounts, the caller claims there is suspicious activity and asks you for private information like your account number, online banking ID or password, and other personal information. By this point, you will have received a texted security code from your bank, sent as a way to gain access from an unknown computer (the scammer’s computer). The caller will ask you for this security code, claiming to use it to verify your identity. The security code will give the scammer full access to your account.
Business Email Compromise or BEC scams have emerged as a major source of financial loss for businesses of all sizes, estimated at over $12 billion through 2018. Also known as an Business Email Impersonation, an employee gets an email from someone claiming to be a trusted person or organization requesting an urgent transfer of funds to a fraudulent account number or an urgent request for sensitive information. These scams are sophisticated social engineering techniques but increasingly, cyber criminals are also compromising the actual email account of the person they wish to impersonate to increase the success of the fraud.
People's United Bank will never make or send unsolicited calls, texts or emails asking customers to provide, verify, or update passwords, usernames, debit/credit card PINs or security codes, or account information such as Social Security Number, Account Number, Card Number, or other personal information.
If you receive a suspicious email that appears to be from People's United Bank, please forward it to abuse@peoples.com.
If you believe you are a victim of fraud call 1-800-894-0300.
Our commitment to you
People's United is committed to protecting your private information, as well as providing our deposit customers with quality online banking services in a secure customer-friendly environment.
While People's United Bank works toward protecting the confidentiality of your online information, we can't do it alone. Just as in the real world, where you take steps to protect your financial information, you will need to take ownership of your online security.
Ways to protect yourself and your business
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On April 2, 2022, People’s United Bank, N.A. merged into M&T Bank. It is now part of M&T Bank and its former branches and most services will operate as the People’s United division of M&T Bank until we complete the integration of our systems later in 2022. M&T Bank is a Member FDIC, 
Equal Housing Lender and Equal Opportunity Lender.