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Security Center
People's United Bank takes responsibility in safeguarding your personal information seriously and have implemented commercial grade security systems and other controls to protect your information.
Latest security alerts and information
May 2019 - Fraudulent Caller Alert
In this new banking scam, you get a phone call from a scammer claiming to be from your bank. In order to gain access to your online accounts, the caller claims there is suspicious activity and asks you for private information like your account number, online banking ID or password, and other personal information. By this point, you will have received a texted security code from your bank, sent as a way to gain access from an unknown computer (the scammer’s computer). The caller will ask you for this security code, claiming to use it to verify your identity. The security code will give the scammer full access to your account.
Your security is our focus
People's United is committed to protecting your private information, as well as providing our deposit customers with quality online banking services in a secure customer-friendly environment.
While People's United Bank works toward protecting the confidentiality of your online information, we can't do it alone. Just as in the real world, where you take steps to protect your financial information, you will need to take ownership of your online security.
Suspicious Message?
People's United Bank will never send unsolicited emails asking customers to provide, verify, or update Passwords, PINs, or Account information such as Social Security number, Account Number, Credit Card Number, or other personal information. If you receive a suspicious email that appears to be from People’s United Bank, please forward it to abuse@peoples.com.
Reporting Fraud
If you suspect fraud on your account please contact us immediately at 1-800-894-0300.
Lost or stolen debit card?
If your debit card has been lost or stolen, please contact us immediately at 1-800-894-0300.
If you are a victim of identity theft
Contact People's United Bank at 1-800-894-0300 or online, if you feel your People's United accounts have been affected.
Ideas to protect yourself and your business
The Fraud Watch Network
People's United Bank is proud to collaborate with AARP on the Fraud Watch Network to provide consumers, of all-ages, with instant access to educational resources and information designed to fight identity theft and fraud.
Know-how to protect yourself
Features to help protect your account and debit card
Instantly control your debit card
Misplaced your card? Instantly turn it off. Don’t make online purchases? Disable that. With the People’s United Mobile Banking App, you have complete control over your debit card. When you enable Card Controls through the People’s United Mobile Banking App, you control when, where and how your debit card can be used.
Real-time alerts* keep you in the know
People’s United Mobile Banking gives you the power to stay on top of your money with Debit Card alerts. When you enroll in Card Controls, you’re automatically enrolled for alerts. Just decide which types of transactions to be notified about, including online purchases and ATM withdrawals.
*People's United Bank does not charge for the Mobile Banking service. However, a text messaging and/or data plan is typically needed. Please check with your wireless carrier for more information.
Your privacy
At People's United, we understand and appreciate that your decision to choose us to be your financial services company is an expression of confidence. You trust us to keep secure any financial information we obtain from you or about you. Our Customer Identification Program Notice below explains that we are required to obtain and verify certain information about you when we open your account.
Tips to prevent fraud and identity theft
Here are some everyday ways you can protect yourself from fraud and identity theft.
Credit protection
Make it your top priority to check your credit regularly
Review statements
Check credit card and bank statements regularly
Using ATMs
Be on the lookout for skimmers or bugged keypads
Social security number
Only provide it when absolutely necessary
Your mailbox
Retrieve mail ASAP or invest in a locking mailbox
Password Protection
Keep them strong and change them on a regular basis
Shred it
Shred all mail and bank documents with your personal info
Sharing information
Be selective with whom you share your personal information
Computer Security
Keep your firewall, antivirus and spyware protection up-to-date
We're here to help!
© 2019 People's United Bank, N.A.