A secure token generates a code that a user enters when logging into certain online business service platforms and apps at People’s United Bank. Tokens are a key method used for Two-Factor Authentication (see next question). Currently, our secure tokens come in two forms, depending on your business needs:
Hard Token – a small, portable hand-held device that generates a six-digit security code every 30 seconds, referred to as a “token code.” Hard tokens are registered to a single user who is enrolled in a business account or online service who is required to enter the code generated along with their PIN when logging into select online and mobile business account and service platforms.
Soft Token – a mobile app generates a real-time token code that a user enters in order to log into select online and mobile business account and service platforms. A new code needs to be generated after 60 seconds. The Token app supports additional PIN protection, fingerprint recognition, Face ID, and device binding capabilities for the highest level of security.