Investing where we work, play and live

People's United Bank is committed to meeting the credit needs of all areas we serve, including low and moderate-income neighborhoods.

Our vision

With our extensive branch network, wide array of consumer products and services, lending capability through our mortgage, small business, commercial and real estate lending businesses, knowledge of our communities, and community development investment capabilities ensure our ability to positively influence the economic well-being of our geographic regions.

We are uniquely positioned to provide high-quality lending and banking services to all economic segments within our communities.

We're supporting economic development in our own communities.

In compliance with the federal Community Reinvestment Act (CRA), People’s United Bank seeks to:

  • Achieve an “Outstanding” CRA rating for the company.
  • Build a comprehensive program integrated across divisions and activities of the organization
  • Serve communities by satisfying credit, investment and service needs – our highest value is to be an effective bank with strategy appropriate to each market
  • Find partnership opportunities with other financial institutions, government entities and not-for-profits that share our objectives
  • Educate and involve management, staff, board members and community
  • Engage and inform our regulator about objectives, progress and challenges
  • Rely on area and line managers for strategic guidance, resources and program oversight.
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People's United Bank currently has a Satisfactory CRA rating.

Compliance with the Community
Reinvestment Act

How has People’s United been judged for CRA compliance?
An individual bank’s performance relative to CRA standards is based on three areas:


Community development lending at People’s United Bank is focused on low- and moderate- income households and communities, and includes an array of responsive and specialized products including home mortgages, small business loans, economic development loans and loans for affordable housing, supportive services and rural development. The bank uses its lending capability and partners with a variety of federal and state agencies to provide responsive lending products.

At People’s United Bank, investing in our communities includes working with the Federal Home Loan Bank of Boston, purchasing low-income housing tax credits, state tax credits, new market tax credits, renewable energy tax credits and historic tax credits, and participating in equity funds designed to meet needs of communities in our banking markets. People’s United Bank continually reviews opportunities to deploy capital which can lead to successful economic development, job creation and affordable home ownership.



People’s United Bank provides numerous services to reach all our constituencies. Those services include our extensive branch network, well-designed and affordable banking products, and a remarkable array of bank-supported activities including homeowner advocacy, mortgage counseling, nonprofit board membership, loan and investment committee membership, and volunteerism by our engaged workforce in all banking offices throughout our six-state footprint. Our community relations and philanthropic activities are coordinated to provide the best combination of banking expertise and corporate citizenship.

People’s United Bank does not tolerate discriminatory behavior in any aspect of the lending process. It is our policy to respond with appropriate products and services to all credit worthy segments of the marketplace. We believe that doing so is good business practice and contributes to our strength and longevity. Fair lending requirements protect against discrimination and unfair treatment in the lending process. We comply with the Fair Housing Act (FHA), the Equal Credit Opportunity Act (ECOA) and other laws to ensure that our applicants and customers are protected against discrimination and unfair treatment. We maintain appropriate governance structures to adequately protect all vulnerable populations, such as service members, students, older Americans and low- to moderate-income populations. In the development and offering of our products and services we consider the principles of value, predictability, understanding and appropriateness to assure that all our customers are treated fairly and honestly.

Fair Lending

For more information

Community Development

Arthur Casavant, First Vice President
and Community Development Officer

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Fair Lending

Deb Watson, First Vice President
Fair and Responsible Banking

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© 2021 People's United Bank, N.A. | Member FDIC | Equal Housing Lender icon Equal Housing Lender