Home  |  Branches/ATMs  |  Contact Us  |  Careers  |  Login
Checking

Checking FAQs

Still didn't find the answer you were looking for? Chat with a Live Sales Expert

Do you offer a premium checking account? What are the benefits associated with this type of account?
People's United offers Advantage Plus Checking and Advantage Plus Premier Checking both of which are premium checking accounts. These two accounts offer many additional benefits to reward customers for their relationship with us. Some of the benefits are free cashiers checks, free People's United MasterMoney® Card and free personal checks (up to a $15 value) per order. In addition, People's United will rebate all out-of-state ATM fees incurred when using a non-People's United ATM (tax reporting may apply). You can also enjoy free online banking with bill pay.

Go to Top

Does direct deposit qualify for free checking?
Yes. Direct deposit is an easy way to qualify for free Plus Checking with no minimum balance requirement.

Go to Top

What is direct deposit?
Direct deposit is a convenient way to automatically have recurring deposits (such as your pay, government benefits, dividends) electronically placed into your People's United Plus Checking Account. You'll have quick access to your funds and not have to worry about getting to the bank.

Go to Top

How do I set up direct deposit?
You can use the Payroll Direct Deposit Authorization Form to request the direct deposit of your pay into your People's United Plus Checking Account. Your employer will initiate the direct deposit, so you should contact them if you have any questions about your employer's process. To establish or transfer direct deposit of other income sources, ask your fund originator to provide you with their form.

Go to Top

Do you offer Online Banking? Are there any fees for banking online?
Yes, we do offer Online Banking and Trading. There are no fees associated with the use of this service.

Go to Top

Is my People's United MasterMoney® Card safe to use for online shopping?
Yes, You can use your Card with complete confidence knowing it is backed by the most advanced security features when you enroll, at no additional cost, in MasterCard® SecureCodeTM.

Go to Top

What is MasterCard® SecureCodeTM?
MasterCard ® SecureCodeTM is an advanced security feature designed to protect your online purchases when using your People's United MasterMoney® Card. Once you register for free, you get a personal password that safeguards you against unauthorized use of your Card when you shop at participating websites. Click here to learn more.

Go to Top

What are your banking hours and branch locations for in-person transactions?
There are over 150 branches located throughout Connecticut. Try our branch locator to find the hours and locations of People's United Bank near you, including our 7-day locations inside Super Stop & Shop.

Go to Top

Do I have to purchase my checks? Do you offer free checks?
For Advantage Plus Checking and Advantage Plus Premier Checking customers, People's United offers one free box of checks (up to a $15 value) per order. People's United offers a wide variety of checks that can be ordered at the branch, on our website, or over the phone. When you order checks through the Bank, you can be confident that you are getting high quality checks with state-of-the-art security features, and that your personal information is secure and not being sold or shared with direct marketers.

Go to Top

Do you offer an interest bearing checking account?
People's United offers Plus Checking with Interest, which is an interest-bearing checking account. With Plus Checking with Interest, you earn interest on the balances in the checking account.

What type of interest-bearing accounts do you offer along with a checking account?
For all of our Plus Checking Accounts , we offer linked Special Savings and Plus Money Market Accounts that are interest-bearing. The Plus Money Market account offers higher interest rates for larger balances.

Do you offer overdraft protection?
We offer a Personal Credit Line for overdraft protection. There is a $1.50 per month fee to have this in place. There is also an interest charge for the time and amount of the shortage in the checking account. Premium checking accounts have a waiver of the monthly fee.

Go to Top

Is there a listing of all bank fees?
Yes. They can be found here.

Go to Top

ARC (Accounts Receivable Conversion)
Many companies have adopted this process to handle checks sent to them for payments in the mail or at a drop box location. The biller converts your check to an electronic entry which is charged to your checking account just as the paper check would have been charged to your account. The biller creates a copy of your check and destroys the original to prevent double posting. Your cancelled check will not be returned to you in your statement. You may request a copy of your check from the biller for a period of up to two years.

Go to Top

POP (Point of Purchase)
A merchant may convert your check into an electronic entry at the point-of-purchase. The merchant scans the check you wrote for a purchase to capture the account information. You will be asked to sign a receipt that authorizes an electronic debit in the amount of your check. The merchant marks your check void and returns it to you, eliminating the risk of double posting. This transaction will appear on your account statement as an electronic debit and there will be no cancelled check returned to you.

Go to Top

BPT