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Borrowing

Frequently Asked Questions
About Your Home Equity Loan Application

Thank you for choosing People's United Bank, located in Connecticut, as your trusted lender. We have put together a list of answers to commonly asked questions that may be helpful for you during the application process.

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Will I be asked to provide additional information in order to process my application?

Yes. Generally, you will need to provide additional documents which will be reviewed along with your application. You will receive a commitment letter which highlights any outstanding items that must be returned to us in order to complete your loan request.

Documentation may be delivered to us by fax, mail or branch delivery.

  • Fax: (203) 615-9076 in care of People's United Bank, Credit Services Department
  • Mail: People's United Bank/Consumer Loan Department
    850 Main Street
    P.O. Box 7057
    Bridgeport, CT 06601-9696
  • Branch: Over 150 branches thoughout Connecticut

How will I know if my application for credit has been approved?

  • You will receive a letter from us within 10 business days once your application is complete, advising you of the status of your loan.
  • lf you need to know the status of your application prior to our notification, you may also contact us directly at 1-800-525-1006.


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When will a closing appointment be scheduled for my approved loan?

Once your application is complete, a representative will contact you to schedule a convenient time for your closing.

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What will I need for my closing appointment?

  • 2 forms of identification (Example: driver's license/photo ID and a credit card)
  • Homeowner's insurance policy or binder that shows coverage equal to the property's replacement value of the total of your first mortgage and the new loan amount.
  • If we determine that your property is located in a designated flood hazard zone, you will also be required to provide a Flood Insurance Policy prior to the closing.

    (Note: we may not require you to purchase hazard or flood insurance in excess of the replacement value of the mortgaged premises).

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When will I receive the funds from my loan?

The law provides a 3-business day cancellation period prior to the disbursement of any funds. As such, your proceeds will be available to you on the fourth business day after the date of your closing. If the proceeds of the loan are to be used to purchase your residence, the right of rescission will not apply. Our representatives will advise you when and how you may access your funds.

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General Contact Information

  • For questions regarding the status of your loan
    You may contact our service professionals directly by calling 1-800-525-1006 between the hours of 8:30 AM to 5:00 PM, Monday through Friday for assistance.
  • For questions regarding your loan after the closing date
    You may contact our service professionals directly by calling 1-888-782-9955
    24 hours a day 7 days a week.


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This information is accurate as of March 2006. All terms and programs are subject to change without notice.

BPT