People's United is committed to protecting your private information, as well as providing our deposit customers with quality online banking services in a secure customer-friendly environment. At People's United, you can rely on us to keep your money as safe in the virtual world as we do in the physical world.
In order to eliminate any concerns you may have about using People's United Online, we offer you this online guarantee. Please refer to our Online Agreement and your account contract (1) for details of important protections for transactions on your account - whether they were originated online or not.
People's United will reimburse you for:
- Funds removed from your account as a result of online theft of your password or unauthorized online removal of funds from your account, but you must notify us promptly if any of these occur. (Please Note: If you don't notify us promptly, you may be liable for up to $500 in loss.)
- Funds which are lost due solely to our error.
- Late fees resulting from a bill payment not posted in a timely manner due to our error or delay.
Your use of People's United Online confirms your agreement to and understanding
of the terms and conditions explained in our People's United Online Electronic Services Agreement. You are responsible for keeping your online password, account numbers, personal identification information, and other account data confidential.
People's United will not be responsible for customer errors or negligent use of the service and therefore may not cover all losses due to:
- Customer input errors or misuse of the service.
- Negligent handling or sharing of passwords leading to unauthorized access to accounts.
- Leaving a computer unattended during an Online Banking session. You should always click 'Exit' to end your session.
- Failure to report known incidents of loss or theft of your password within 2 business days.
(1)Please review the People's United Online Electronic Services Agreement and Universal Deposit Account Contract, Funds Availability Policy and Electronic FundsTransfer Disclosure Statement and Agreement for more details of People's United Bank's protections and their limitations.
To notify us about lost or stolen information, or suspected fraudulent activity, you can contact us by:
| PHONE: |
Bridgeport.............203-338-0300
Danbury................203-798-0300
Hartford...............860-293-0300
Norwich................860-445-0300
New Haven..............203-784-0300
Norwalk................203-855-0300
Stamford................203-358-0300
From anywhere else
call: 1-800-894-0300 |
| WRITE: | People's United Bank Plus Center
P.O. Box 7001
Bridgeport, CT 06601 |
| EMAIL: | Send an e-mail to People Online Customer Service by selecting "Contact Us" on any screen at www.peoples.com |
Equal Housing Lender. PBCT mortgage is a Business Unit of People's United Bank, Connecticut.