Continuous learning means never standing still, always striving for the next challenge. At People's United we encourage our employees to take on new assignments and stretch for that next goal. We want you to be successful, because People's United success is tied to yours. Our Performance Management System and Development Planning Process are designed to make that success a reality.
The Performance Management Program helps match individual performance with the vision, mission and business goals of the organization, while tracking accountability and rewarding performance.
Every employee works directly with his/her manager to establish an individual performance plan. The plan is reviewed periodically throughout a 12-month period to assess progress and address any issues that may arise. Both the employee and manager are accountable for working together to obtain the desired results - this is part of our Workplace of Choice Partnership.
People's United Bank provides educational assistance to our employees. Full-time employees with a minimum of one year of service may be eligible to receive tuition up-front for their continuing education. Part-time employees scheduled to work at least 15 hours weekly may be eligible for tuition reimbursement.
People's United also offers college preparation, a homework hotline and tutoring support for our employees and their families.
Managers can take classes through People's United Corporate University to gain their Manager's Certification which provides a range of practical strategic approaches and tactics to help them in their role.
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Development planning is an ongoing process that help employees meet the challenges of their current job and prepare them to build the skills, knowledge and attributes required for future career opportunities.
People's United Bank is committed to life-long learning. At People's United Bank the focus on increasing your skills and knowledge begins on your first day of employment with our full-day orientation. It continues throughout our on-boarding process and beyond. Development opportunities can take a variety of forms, are geared to individual needs and may include:
- On-the-job training and stretch assignments
- Projects that span multiple departments or divisions
- Self-study programs
- Volunteer work to gain specific skills or experiences
- Formal training such as seminars, workshops, conferences, and webinars that are offered through People's United Corporate University (internal learning).
- Degree programs and business courses that can also be taken through the Employee Scholarship Program (external learning). The bank operates a formal tuition reimbursement program to help defray the costs of undertaking business-related college courses. People's United Bank has entered into agreements with the following preferred education providers to provide employees with discounts: Sacred Heart University, Fairfield University, New England College of Finance, Albertus Magnus, University of Connecticut, and University of Phoenix Online.
- Focus on results, not positions or job titles. Be accountable and committed;own the problem and the solution.
- Be specific about what you want in your career. Your career is your responsibility.
- Understand the bank's goals and what competencies are required to support those goals.
- Be honest about where you are in your career and don't hesitate to seek out the development you need to move forward.
- Volunteer for new assignments - gain new skills and get recognition.
- Know the business and understand how other divisions of the bank operate.
- Think like the customer and take action from their perspective. Remember that many internal departments are also "customers".
- Develop an internal network. Meet other employees at breakfast or lunch meetings, business/social events and learning programs.
- Seek out training courses that are tied to your development plan and implement what you have learned on the job.
- Share your new knowledge with others;foster teamwork.
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